Online Listing Management
Our Online Listing Management service is designed to maximise your property’s visibility on the most effective booking platforms — both locally and internationally — while ensuring your listings remain competitive, accurate, and aligned with your brand.
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- Online Listing management
- Professional Listing Setup. We create and manage your listings on major international platforms like Booking.com, Airbnb, and Expedia, as well as trusted local sites like LekkeSlaap, TravelGround, Sleeping-OUT, and SafariNow.
- Platform Selection with Purpose. We only list your property on high-performing, reputable platforms. Each new platform is carefully assessed to ensure it aligns with your business goals and target market.
- Commission & Invoice Support. We track and forward all platform commission invoices (typically 12–20%) so that you remain informed and in control of your billing — no nasty surprises.
- Guest Review Management. We respond to all guest reviews on your behalf, across all listing platforms. For negative feedback, we consult you first to ensure responses are fair and accurate.
- Monthly Listing Optimisation. We monitor your listings for changes made by platforms (e.g. policy or display updates) and keep everything accurate, compliant, and optimised for maximum visibility.
- Strategic Promotions. We run targeted promotions to boost your ranking, increase forward bookings, and drive visibility — especially during low-demand periods.
- Industry Knowledge & Trends. We stay in touch with platform representatives and industry updates so your property benefits from the latest tools, trends, and strategies.
Always Evolving with You
The hospitality industry is constantly changing—and so are we. We embrace the latest trends, technologies, and guest expectations to keep your business relevant, competitive, and guest-ready. Our commitment is to help you stay one step ahead, every step of the way.
Central Reservations Office
Our Central Reservations Office streamlines your bookings by handling all guest inquiries with professionalism and efficiency, easing the load on your team.
Direct Marketing
Our Direct Marketing service helps boost direct bookings by reducing reliance on OTAs, cutting commission costs, and building guest loyalty through stronger brand presence and direct engagement.
Properties We Represent
Bluebell Hospitality Services represents a handpicked collection of trusted lodges, guesthouses, and apartments across South Africa — chosen for their quality, authenticity, and commitment to exceptional guest experiences.
